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You can now send files to Custom Photo, or receive files from us, using our FTP (File Transfer Protocol) site! About FTP FTP is a better choice for moving files on the Internet than email attachments because there are no file size restrictions with FTP. You can use Internet Explorer to download and (on PCs) upload files to our FTP site. To download, just drag the file from the browser window to your desktop. To upload, locate the file you wish to upload on your hard drive, right-click on it, and choose "copy." Then right-click in the browser window and choose "paste." You can open our FTP site in your web browser by clicking this link: ftp://customphotoftp@login.arq.net/incoming and entering the password: fritz Please send us an email after you've uploaded a file to our FTP site, giving the name of the file and telling us what you'd like us to print from it. You may also access our FTP site by using an FTP program such as FTP Explorer (PC) or Fetch (Mac). Type in these settings: Server: login.arq.net The screenshot below shows this information being entered into the Adobe GoLive FTP Browser (but note that the password would show up as dots). |
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Sending Files to Custom Photo by FTP |
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Image File Formats We can make archival custom prints from any file we can open in Adobe Photoshop, which includes just about every kind of "bitmap" image. Photoshop (.PSD) or Tiff (.TIF) are good file format choices. Jpeg (.JPG) is a form of image compression which results in some loss, so it's best to avoid using this format, especially if the image has been compressed previously. |
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File Resolution Tips The DPI (Dots Per Inch) or, more accurately, PPI (Pixels Per Inch) of the image should ideally be in the range of 150 to 200 at the final print size. For example, if you are scanning a 35mm negative, setting your scanner at 3000 PPI would produce a file with about 187 pixels per inch at a 16X20 print size. Excellent prints can often be made with a much lower PPI figure, especially for large prints, where a PPI of 100 or lower may be quite acceptable. In addition there are many other factors which influence scan quality that are at least as important as PPI. Please feel free to give us a call at (517) 393-4402 to discuss any aspect of image file preparation. |
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